Shipping policy
Shipping Policy
Last updated: March 2026
We ship to the United States and select international destinations.
Order Processing
- Orders are processed within 1–3 business days (excluding weekends and holidays).
- Custom or made-to-order items may require additional processing time.
Shipping Times & Costs
- Shipping rates are calculated at checkout based on destination, package weight, and carrier.
- Estimated delivery times:
- Domestic (US): 3–7 business days
- International: 10–30 business days (customs delays may occur)
Tracking
- Tracking numbers are sent via email once your order ships.
- Please check your spam folder if you do not receive your tracking information.
Important Notes
- Delivery times are estimates and delays may occur due to carriers, weather, customs, or high-volume periods.
- We are not responsible for packages marked as delivered by the carrier.
- International orders may be subject to customs duties or taxes.
If your package is lost or damaged in transit, contact us with your order number and tracking information and we will assist you.
Contact Information
Aeki Beauty
Website: www.aekibeauty.com
Email: contact@aekibeauty.com
Phone: (607) 900-4555 (Customer support via email only)
Address:
911 E Atlantic Blvd
STE 101
Pompano Beach, FL 33060
United States